EasyWay Guest Sentiment uses machine learning to detect and track guests' feelings and emotions by analysing words, phrases and emojis used within messages throughout the guest journey.

Bluewater, a purpose-driven water company providing leading-edge water purification technology solutions for homes, businesses, and public dispensing, told attendees at the recent international ‘The Future Is Water’ symposium in Amsterdam that single-use plastic bottles should be viewed as ‘public enemy number one’.

Managing director of quality disposables manufacturer and supplier, Herald, Yogesh Patel considers another year of significant growth and outlines the successful strategy implemented by this family-run business.

New independent research has found that the majority of employees have concerns about using a workplace washroom and has revealed the washroom improvements that they would like their employers to make.

The most luxurious members’ club in Toronto’s Scotiabank Arena, Air Canada Signature Club, treats its members and their guests to an 8,800 sqf space specially designed for unrivaled entertaining within a premium, private environment.

VitrA Bathrooms has secured a further prestigious industry award, this time for its stunning new flagship showroom in Clerkenwell, London – VitrA London.

Daniel Took, Head of Professional Marketing at Kärcher UK Professional Product, outlines the importance of cordless machines to support hotel and hospitality staff with cleaning highly frequented areas.

It’s safe to say that last year’s Christmas left a lot of us with a resting Grinch face…

SIHOT has launched its partner integration program to provide wider access to its hotel management system to champion greater innovation within hospitality technology.

The modern day traveller demands both ease and efficiency from their hotel experience…

With the recent introduction of Natasha’s Law on October 1st, 2021, allergens are again being highlighted across the hospitality industry and the wider news.

Ordu.io is the newest Food Ordering Technology company on the scene and it's making big waves within the industry!

It’s clear the phenomenal rise in mobile Order & Pay technology has shifted consumer expectations around technology.

The LollyEncore is the latest exciting launch to come from the PoS and payments company, It’s Lolly. An all-in-one PoS unit, with built-in printer and scanner, alongside an additional payment terminal, the LollyEncore joins the LollyMove as the next generation in hospitality EPoS - centralised, simplified PoS and payments systems.

Extending the reduced VAT period and doing more to overcome a shortage of skilled workers top the wish-list of Bristol hoteliers ahead of this month’s budget.

The hospitality industry is talking about a lot of different recovery strategies over the past 18 months in order to rise out of the ashes of the pandemic and experts of various fields from sales and revenue, marketing to operations are all showcasing great creativity and resilience in doing so.

This September, the relaxed yet stylish Italian all-day brasserie and bar Isola will open its doors in the lively neighbourhood of St Christopher’s Place, just a stone’s throw from London’s Selfridges.

Hotel, Restaurant & Catering (HRC), which takes place on 21-23 March at ExCeL London, has announced a rebrand of its Interiors & Tabletop section to Design & Décor for 2022.