Privacy Policy

Ryan Leon Media Ltd is a privately-owned company that publishes Warm Welcome Magazine and other publications around the world but predominantly within the UK. Ryan Leon Media Ltd is the parent company of Warm Welcome Magazine. Warm Welcome Magazine promotes the latest stories, news and events within the hospitality sector. We will work alongside global companies to ensure our associates have an appropriate platform to market and advertise from.

Data protection is very important to everyone linked with Ryan Leon Media Ltd, Warm Welcome Magazine and any other associated magazines or platforms. We have written this notice to make our associates, subscribers and general users aware of how we; collect data, store your information and most importantly - how we keep it safe.

Opting in and out of marketing communications will be accessible, you may be prompted to opt-in at times so relevant companies can contact you. This permission can be withdrawn at a later stage if you request. Any marketing email that is sent to you will have the option to opt-out via an ‘Unsubscribe’ link which will remove you from that marketing/mailing list. This will need to be done individually for any email you may have signed up with. If you wish to opt-out of any postal marketing - please email us directly via the ‘Contact Us’ page. If you do not wish to view or be associated with any content linked with Ryan Leon Media Ltd or Warm Welcome Magazine - please refrain from connecting to any of the services via the main websites or social networking platforms.

We collect data when users subscribe, register, join any associated groups, attend any partnered events, pay for any subscriptions/products, enter any competitions or contact us directly via any platform. Subscribing to one of our services will require the user to provide basic contact information such as your full name, email address and anything else which may be required for us to provide the specified service, prize or product. If anything is purchased from Ryan Leon Media Ltd we will ask you for your payment details in addition to your contact information in order to secure payment from the user and give access to the products, prize or services requested. When browsing any websites linked with Ryan Leon Media Ltd we may collect data on what pages you have visited, method in which you have viewed, the type of device you may be using along with the region of your location. Users, subscribers and associates may be categorised so they receive more relevant content in the future.

Personal information will only be used when necessary and will not be used outside of the company. We gather and use this information to improve the services we provide. Furthermore, this allows us to create relevant marketing campaigns and monitor results of advertising across our digital and print platforms.

Ryan Leon Media Ltd will offer advertising options to our associates via our marketing platforms. This allows us to keep the majority of our services free of charge for general use. Advertising campaigns will be monitored in-house so we can analyse the impact / success of specific campaigns. This ensures we promote relevant content to our readership and followers.

We often run competitions via our main website and social networking platforms. When entering competitions we may ask you to prove your age - this is dependent on what the prize is. Entering any competitions linked with Ryan Leon Media Ltd will require you to supply basic contact information. Contact information is processed for the purposes of picking a winner and organising the redemption of any prizes. We work with associates all over the world and they use our marketing platforms to promote what products, services or merchandise they have available. You may be contacted with promotional offers or opportunities across our marketing platforms that are relevant to you. We do not pass on your personal information to our associates - your personal contact information will remain within the company if it is held.

If you have any queries or complaints - please get in touch via the ‘Contact Us’ page using the contact form or email contact@warmwelcomemagazine.com. Any negative feedback or legal dispute received via a user, associate or advertiser will be dealt with by the senior members of Ryan Leon Media Ltd.

Consent can be submitted by a user in many forms such as subscribing to the magazine or agreeing to receive a periodic newsletter. We may be required to hold your information on file for various reasons, for example; if you have purchased anything through the company on a subscription basis we will then keep your full contact details and address on file so we can fulfil the agreement. Ryan Leon Media Ltd employees will always act with legitimate interest for its associates and users. We may personalise the content that is supplied and use basic contact information such as email addresses and postal addresses to promote products or services that we think might interest you.

For legal reasons we may be required to pass your details onto law enforcement if we suspect an individual, group or company to be involved in fraud or other criminal activities that may have a detrimental effect on Ryan Leon Media Ltd. By law we may be required under certain circumstances to provide personal information and we reserve the right to comply with any request made by the appropriate authority. If there is ever a circumstance where we wish to share your personal information with an associated company we will always seek your consent before doing so.

Ryan Leon Media Ltd will use depersonalisation when passing any statistics, analytics or reports over to any advertising associates, prospective media partners or any relevant third parties with legitimate interest to improve the services we provide. Data will remain anonymous and personal information will not leave the company. Analytics will never include personal data which may make a user or subscriber identifiable.

We do not usually target our marketing towards anyone under the age of 18 for a number of reasons. If the User is under the age of 18 and is using any site linked with Ryan Leon Media Ltd or Warm Welcome Magazine we politely request that you do not subscribe to our marketing platforms unless you have permission from a parent or guardian. If you are a concerned parent or guardian of a child who may have subscribed to us and are seeking advice on what to do next then please contact us directly via the ‘Contact Us’ page on any of the Ryan Leon Media Ltd linked websites and we if necessary will find and remove the personal data supplied.

Associate, User and Subscriber data will be kept on our systems until requested otherwise or for as long as is deemed necessary. When opting out of receiving marketing content we will hold your email address on file so we can honour and respect that request in the future.

Ryan Leon Media Ltd will regularly feature other websites or companies across all digital and print marketing platforms. We are not responsible for any external companies featured or anything linked to any external websites that do not primarily operate under the Ryan Leon Media Ltd company name. We cannot guarantee that any company or external website featured will follow the same rules or offer the same level of data protection that we offer. We advise that each user researches each link or website on an individual basis before giving out any data or personal information to ensure you are protected. We may receive commission on linking individuals to certain company websites that are offering products or services.

Periodic newsletters may be sent out to our subscribers and mailing lists keeping all users and associates up to date with the latest news. As stated you can sign up to this mailing list across many of our platforms and opt out at any stage. If you would like further information on this please contact us via our ‘Contact Us’ page.

GENERAL TERMS AND CONDITIONS

The Warm Welcome Team have outlined in the General Terms and Conditions what you can expect and what users should be aware of when using any of the services provided by Ryan Leon Media Ltd. As stated, if you do not agree with the written terms and conditions, please do not use the Service. Full information can be found via this link.

CODE OF CONDUCT

Warm Welcome has strict standards to ensure everyone working with us follows the same guidelines/standards when working on or promoting content via our marketing platforms. Warm Welcome takes a zero-tolerance policy when it comes to the conduct of our employees and companies/ individuals working with Warm Welcome. Full information regarding our Code of Conduct can be found via this link.

Privacy Policy

GENERAL TERMS AND CONDITIONS

CODE OF CONDUCT

PRIVACY POLICY

ADVERTISING TERMS AND CONDITIONS

COOKIES POLICY

Media Partnerships