Norton Park Hotel, Spa & Manor House welcomes General Manager Nathan Chart to drive a new chapter of commercial success

Norton Park Hotel, Spa & Manor House, part of The QHotels Collection, is delighted to announce the appointment of Nathan Chart as its new General Manager

Nathan steps into the role with a distinguished 30+ year career in hospitality, marked by a unique journey from two decades in sales and commercial leadership to General Manager. His appointment signals a new era of commercial focus and strategic growth for the historic Winchester property.

With an impressive background in sales and marketing, including Director of Sales positions at major brands such as Hilton and Marriott, Nathan was also part of the opening team for the Lingfield Park Marriott & Country Club in 2010. He most recently served as General Manager at The Solent Hotel and Spa, where his track record of driving significant commercial growth and enhancing the guest experience at independent properties further demonstrates his capability.

Nathan is also well-regarded within the regional hospitality community, having chaired the Southampton Hoteliers Association for five years, during which time he launched the regional hospitality awards, now proudly in their fifth year.

Speaking on his new role at Norton Park Hotel, Spa & Manor House, "I’m incredibly excited to take on this role at Norton Park Hotel, Spa & Manor House," said Nathan. "It’s a beautiful property, offering real potential to do something quite special. My vision is to build on its successes and position us as a true destination of choice for leisure, spa breaks, conferences, corporate retreats, events and weddings."

Nathan’s strategy for Norton Park Hotel, Spa & Manor House involves driving commercial uplift by focusing on new, relevant packages across weddings, corporate events, and social banqueting. He also plans to strengthen the hotel's position by actively engaging with local organisations and groups, positioning the hotel as a key regional partner.

Drawing on his experience at four and five-star properties, Nathan is committed to elevating the guest journey to further enhance the already strong experience, which is supported by recent refurbishments across the hotel.

A champion of positive workplace culture, Nathan believes in empowering his team to deliver excellence. "If you look after the teams, creating a positive and collaborative environment, the excellent guest experience takes care of itself," Nathan added. "The support and autonomy from The QHotels Collection allow GMs to breathe their own character into the business, and I feel this is the perfect fit for my experience and where I am in my career."

Located just outside historic Winchester, Norton Park Hotel, Spa & Manor House is set across 54 acres of blissful parkland. The impressive resort offers a blend of contemporary and classic facilities, including a beautifully refurbished 16th-century Manor House, a comprehensive spa & health club with an indoor pool, and extensive dining and events spaces. This combination makes it a prime destination for romantic weekends, business trips, corporate events, weddings, and memorable family escapes in the region.

To explore Norton Park Hotel, Spa & Manor House visit: https://www.nortonparkhotel.com/